Ecommerce

E-commerce is the process of businesses and consumers buy and sell goods and services through an electronic medium. The software resides on a commerce server and works in conjunction with online payment systems to process payments.

Types of E-commerce:

There are 4 basic types of e-commerce:

1. B2B (Business to Business)
2. B2C (Business to Consumer)
3. C2B (Consumer to Business)
4. C2C (Consumer to Consumer)

1. B2B (Business to Business)

In this types of Business to Business, where companies sell products or services to other companies over the Internet. Producers and traditional commerce wholesalers typically operate with this type of e-commerce.

2. B2C (Business to Consumer)

• In this types of Business to Consumer, in which a business sells products or services directly to consumers over the Internet. Elimination of the need for physical stores is the biggest rationale for business to consumer e-commerce.

3. C2B (Consumer to Business)

• In this type of Consumer to Business, consumers offer their products or services online and companies post their bids. This type of e-commerce is very common in crowdsourcing based projects.

4. C2C (Consumer to Consumer)

 

• In this type of Consumer to Consumer,  which is where consumers sell products to other consumers. The consumer is selling products directly to the consumer.

 

How about e-commerce Success:

There are most important  3 types:

1. Marketing

• The choice of the platform also impacts the marketing of the online store.
• Digital marketing for e-commerce applies traditional marketing principles to a multichannel, data-driven environment.
• In other words, connecting an online store with its customers.

2. Customer Service

• Use customer feedback to develop your online store.
• Multi-channel customer service is a strategic way to manage all customer related questions about your business.
• Customer service is critical in the ongoing relationship between retailers and their customers

3. Order-Shipping-Return

• There are lots of instances when customers may need to return a particular product back to the company due to several reasons.
• A single order management system eliminates the need for several different systems.

 

Advantages of E-commerce:

• Few operational costs and fine quality of services.
• Easy to access and manage a business.
• Cost reduction is another very important advantage normally associated with electronic commerce.
• Fastly selling and fastly delivered
• Easy to Showcase Bestsellers
• E-commerce allows them to visit the same store virtually, with just a few mouse clicks.
• E-commerce provides convenience to buy goods or services without causing any physical constraints to the consumers.

Disadvantage of E-commerce:

• E-commerce applications are still evolving and changing rapidly.
• Anyone can buy during a site crash.
• In case of items of clothing, footwear etc. you have to buy without trying.
• Customers find this impersonal and make them feel unconfident, also not feel secure.
• Among the disadvantages of e-commerce is the lack of the option of physically touching or experiencing the product.
• Sometimes we get the bad quality of products from e-commerce sites.

Features of E-commerce:

• Zoom of the photos can help consumers get a better view of the product.
• product comparison is helpful to consumers then get good products and increase sells.
•  Customers questions can be answered very fast then improve the review.
• Showing products on models is very effective. It lets the online shopper have a much better understanding of the product.

Payment System of E-commerce:

• Payment gateways authorize the transfer of funds between buyers and sellers.
• There are various ways of making payments through electronic modes such as electronic wallets, smart cards, software wallets, credit cards, debit cards, net banking and more.
• These payment gateways are the middlemen between the purchaser and the company providing the product.

Conclusion of E-commerce:

• E-commerce is helpful technology that gives the consumer access to business and companies all over the world.
• E-commerce development is the way to sell products and plus the business revenue.
• The e-commerce is not a kind of new industry, but it is a creating new economic model in the world.
• E-commerce will continue to grow as new market sectors enter the digital worlds.