A CRM (customer relationship management) system can:
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Sugar CRM is equipped with the strong and robust features such as sales force automation, Mobile CRM, Social CRM, Reporting, and marketing campaigns. It helps business to decide work channel in an efficient manner. Having built with PHP, its an adaptable & flexible CRM system with easy-to-use web-based interfaces and features. SugarCRM is also worth integrating with Microsoft Outlook, schedules and reminders, internal messaging systems, external phone lines and VOIP.
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SuiteCRM is a free and open source Customer Relationship Management application for servers. It is written in PHP. Open source CRM is often used as an alternative to proprietary CRM software from major corporations such as HubSpot, Salesforce and Microsoft Dynamics CRM applications.